AI IN BUSINESS: FROM THEORY TO PRACTICE

HOW COMPANIES CAN OVERCOME AI ADOPTION BARRIERS

FROM THIS EBOOK YOU WILL LEARN:

• How Artificial Intelligence is transforming businesses;
• What challenges organizations face when implementing AI and how to overcome them;
• Use Case: How to configure an AI model in the Creatio system and double the efficiency of one of the target processes.

INTRO

Nowadays, AI technology is everywhere. It’s been evolving and shaping our reality. It’s being used in mobile apps, software, hardware. The most common AI application includes facial recognition, voice recognition, automatic text generation, and image and data processing. According to Google, 27% of the global online population is using voice search on mobile.

For the most forward-thinking organizations, AI has already become a working tool. Business and IT experts are actively implementing AI and working on its development. Although for some organizations „smart” technology may still seem like rocket science.

• The number of enterprises using AI in business grew by 270% between 2015 and 2019. (Gartner)
• 83% of businesses say AI is a strategic priority for their businesses today (Forbes)
• 44% of executives believe artificial intelligence’s most important benefit is providing data that can be used to make data-driven decisions. (Chatbots Magazine)
• 54% of executives say AI solutions implemented in their businesses have already increased productivity. (PwC)

In this eBook, we’ll debunk a myth that AI is a complex technology that cannot be mastered by business users. We’ll explain what tools an AI-powered low-code platform for process management and CRM provides so any company could beneficially exploit AI. Let’s delve deeper into AI technology and understand how it works.

#1 ADVANTAGES OF ARTIFICIAL INTELLIGENCE

AI technologies ensure the quality of decision-making, improve the efficiency of internal and external organization processes, as well as enhance the customer experience. AI allows users to significantly accelerate business processes, which is especially important as speed today is being considered the main competitive advantage.

Artificial intelligence is rapidly developing in different directions. Predictive analytics and natural language processing have already shown their effectiveness. For example, using machine learning models Creatio system can predict the values of various fields, perform categorization, calculate the probability of the events, rank data, and much more.

With the help of AI, machines can learn from experience and perform human-like tasks. Using these technologies, computers can be trained to accomplish specific tasks by processing large amounts of data and recognizing patterns in the data. Learning from experience is the main driver for the development of data-driven technologies.

You can train systems to make decisions the way a person would, and sometimes even find patterns that are difficult for a person to find, thus increase the efficiency of decision-making.